

If you don’t want Zoom to play a unique ‘closed’ voicemail greeting, in the ‘Closed Hours’ section look for ‘Greeting & Leave voicemail instruction’, then click ‘Audio Library’. ‘Closed Hours’ allows you to specify a different voicemail greeting for incoming calls outside of your business hours.

‘Closed Hours’ is immediately below where you just set your standard voicemail greeting. Important Note: Zoom will display a new section, ‘Closed Hours’, if you set custom Business Hours. Click the small ‘stop’ icon on the left of the dialog to stop recording.Ĭustomizing audio greetings and hold music – Zoom Help Center

Calls made to your WOU number outside of your defined work hours will connect to your voicemail immediately. You can create multiple greetings on the Zoom website for different situations, like ‘outside of work hours’, ‘vacation’, or ‘summer break.’ You can also define your work hours. All voice mailboxes in Zoom Phone will have an initial default greeting. Greetings recorded on our current system will not transfer to Zoom Phone.
